This guide is intended for employees, students, and others at ITS who need to use Microsoft 365 (hereafter M365) or ITSvpn.
The guide describes how to set up two-factor authentication on your M365 login.
Installation and Setup of Two-Factor Authentication (Microsoft Authenticator)
- Start by downloading Microsoft Authenticator.
- Open the website https://aka.ms/mfasetup in a private browser window.
- Log in with your ITS M365 username. (You may be asked to enter your ITS M365 username multiple times).
- Start the setup of two-factor authentication on the computer and open the Microsoft Authenticator app on your mobile phone.
- Follow the step-by-step instructions.
- In the app, select "Add work or school account" and then click Next on the computer.
- Scan a QR code with your mobile.
- A notification will be sent to your mobile, which you need to approve.
- Then link your mobile number to Microsoft Authenticator.
- Select the country code (i.e. +45), enter your mobile phone number, and check "Receive code".
- Microsoft Authenticator will now send an SMS with a code that needs to be entered.
- Two-factor authentication is now fully configured.
If you can set up two-factor authentication on multiple devices (mobile phones/tablets), it is recommended to do so. This reduces the risk of needing IT support to reset your two-factor profile if you lose your mobile.